Resources, Publications & Policies
Need Help Now?
A free, private and confidential telephone and online counselling specifically for people aged between 5 and 25.
Call 1800 55 1800
Suicide Call Back Service
Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.
Call 1300 659 467
This is a confidential telephone crisis support service available across Australia, 24 hours a day.
Call 13 11 14
State Specific Resources
Report concerns about someone's safety
Resources for Mental Health & Wellbeing
This is a confidential telephone crisis support service available across Australia, 24 hours a day. Call 13 11 14
A free, private and confidential telephone and online counselling specifically for people aged between 5 and 25. Call 1800 55 1800
Beyondblue have mental health professionals available to talk with on the phone as well as online. Call 1300 22 4636
Headspace is the national youth mental health foundation. They help young people who are going through a tough time. They provide health advice, support and information.
eHeadspace is an online and telephone service that supports young people and their families going through a tough time. Call 1800 650 890
This is the National Sexual Assault, Domestic Violence, Family Violence, Counselling Services. Call 1800 737 732
ReachOut is an online youth mental health service (often confused with Reach, ReachOut is a separate organisation to us but equally awesome).
Lawstuff is a website that provides legal information to children and young people across Australia.
QLife is Australia’s first nationally-oriented counselling and referral service for Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people. Available between 3pm – 12am (local time) Australia-wide. Call 1800 184 527
Monash and Melbourne University Evaluation Report
Monash University and the University of Melbourne conducted a research study into the impact of our youth-led workshops on the mental health and wellbeing of young participants. This research found that Reach workshops improved the wellbeing of young people, by significantly enhancing their feelings of meaning and engagement.
Hopes & Dreams Report
The Reach Foundation, in partnership with Reality Check, have undertaken a research project with young people across Australia to better understand their hopes and dreams for the future.
Reach Strategic Plan 2018-2020
Our new strategic plan is a promise to all young people that we will continue to deliver and improve our work to be the best it can be, so that we can help them to be the very best version of themselves.
Child Safety Policy
We’re committed to the wellbeing and safety of every young person we work with. Our Young Person Wellbeing Policy outlines our duty of care.
Issue and Grievance Policy | External
This policy lays out the principles that guide Reach’s handling of issues and grievances, and the process that an external party should follow so that the matter can be dealt with appropriately by Reach.
The aim of this Policy is to ensure that Reach people feel confident that they can raise any matter that concerns them, know that if they do it will be taken seriously and treated as confidential, and know that no action will be taken against them as a result.